Failing Forward, the Art and Science of Medicine: Simple Strategies to Keep Your Sanity!
Mistakes are inherent in medicine. We don’t like to think about that. As veterinarians and staff we realize this, yet many times are...
Phone 911: How Can I Tell if It Is an Emergency or Not?!?
Most receptionists get many calls throughout the day — some may seem mundane but others are life threatening emergencies that need to be...
If Instead of Picking Pickled Peppers Peter Piper Had to Pick a Puppy for his Parents, What Breed of
Using numerous book and veterinary resources, over 25 years of veterinary experience, and the knowledge of the challenges that new dog...
Anatomy of a Joke: How to Use Humor to Bond to Your Clients and Staff and Have Them Eating out of Yo
Humor is used so many times in life. We know fun humor and helpful humorous sayings when we hear them. Yet we also realize that when...
Tales from Disaster: Surviving Fire, Tornadoes, and Floods — Practical Tips from Four Colleagues who
By talking to practice owners who have rebuilt after floods, fires, and tornadoes, we can learn from their school of hard knocks and know...